Protecting Consumers in a New Era – Friday, March 31

Contact Details

  • Protecting Consumers in a New Era – Friday, March 31
  • Rutgers Law School
  • Newark

Protecting Consumers in a New Era – Friday, March 31

Consumers of financial products and services may face a variety of problematic practices, from abusive collection attempts to fraud to oppressive loan terms that leave debtors unable to meet their basic needs. This program will focus on the available methods for addressing these concerns, including arbitration, courts, advocacy groups, and the Consumer Financial Protection Bureau, as well as the limitations and challenges with each avenue of consumer financial protection, particularly in light of the new political era.

This conference is presented by the Rutgers Center for Corporate Law and Governance and the Rutgers Institute for Professional Education.


9:00 – 9:30       Registration and Breakfast

9:30 – 10:45     Panel 1: Policing Banks


Jeffrey Ehrlich (discussing the CFPB’s enforcement actions, including Wells Fargo)

Chris Peterson (discussing the CFPB’s ability to enforce ACH fraud)

10:45 – 10:50  Break

10:50 – 12:05  Panel 2: Debt Collection and Justice      


Dalie Jimenez (discussing the CFPB’s debt collection rules)

Chris Albin-Lackey (discussing human rights violations in debt collection in the courts)

David McMillan (discussing contract-based challenges to debt collection abuses)

12:05 – 12:45   Lunch

12:45 – 2:00     Panel 3: Mandatory Arbitration and Justice


Andrew Wolf (discussing litigating in face of arbitration clauses)

Chrystin Ondersma (discussing human rights view of mandatory arbitration in consumer credit context)

2:00-3:00         Discussion: Strategies for Protecting Consumers in a New Area



Jeffrey Ehrlich
Deputy Enforcement Director of the U.S. Consumer Financial Protection Bureau

Christopher Peterson
John J. Flynn Professor of Law at The University of Utah’s S.J. Quinney College of Law, and former Special Advisor in the Office of the Director at the U.S. Consumer Financial Protection Bureau

Dalié Jiménez
Associate Professor of Law and Jeremy Bentham Scholar at the University of Connecticut’s School of Law, and former policy fellow at the U.S. Consumer Financial Protection Bureau

Christopher Albin-Lackey
Senior Legal Advisor with Human Rights Watch

David McMillan, Attorney, Legal Services of New Jersey

Andrew R. Wolf
Founder of The Wolf Law Firm, LLC, and Adjunct Professor at Rutgers Law School

Chrystin Ondersma
Professor of Law at Rutgers Law School

Rutgers Law School
Center for Law and Justice
Room 125 – Nathan H. Baker Trial Courtroom
123 Washington Street
Newark, NJ 07102
CLE Credits: NJ: 5.7 | NY: 5.5 | PA: 4.5
COST: $100.00

$50 for CLE credit for public interest lawyers with promo code PUBLIC355.

FREE for LSNJ.org volunteers. Use promo code PROBONO355 Fee waived after verification of pro bono enrollment in one or more LSNJ programs through probononj.org

FREE for guests who do not want CLE credit with promo code NOCLE355.

Register here!